Who We Are?

Our Mission

At Fallsberry Bicycle Hire & Tours, our mission is to provide exceptional and immersive experiences that showcase the beauty, culture, and adventure of Livingstone, Zambia, while promoting sustainable practices and environmental conservation. We are dedicated to delivering top-quality bicycle rentals and guided bike tours, offering our customers the opportunity to explore the destination while reducing their carbon footprint and protecting green spaces through cycling. We strive to inspire a deep connection with nature, foster environmental awareness, and contribute to the preservation of the natural heritage of Livingstone through our eco-friendly bike activities.

Our Core Values

These core values guide us in our daily operations and shape the way we interact with our customers, partners, and the community. They reflect our commitment to excellence, customer satisfaction, authenticity, safety, sustainability, and passion for showcasing the best of Livingstone, Zambia.

Excellence

We are committed to delivering excellence in everything we do. From the quality of our bicycles and equipment to the knowledge and professionalism of our guides, we strive for excellence in every aspect of our business. We continuously seek to improve and provide our customers with exceptional experiences that exceed their expectations

Customer Satisfaction

Our customers are at the heart of everything we do. We prioritize their satisfaction and go above and beyond to ensure their needs are met. We listen to their feedback, tailor our services to their preferences, and aim to create memorable experiences that leave a lasting positive impression.

Authenticity

We embrace the authenticity of Livingstone and the Zambian culture. We believe in showcasing the true essence of the destination, its people, and its natural beauty. Our tours and activities reflect the genuine spirit of Livingstone, allowing our customers to connect with the local community and experience the destination in an authentic way.

Safety

The safety and well-being of our customers are paramount. We adhere to strict safety standards and guidelines to provide a secure environment during all our tours and activities. Our equipment is regularly inspected and maintained, and our guides are trained in first aid and safety procedures to ensure a safe and enjoyable experience for everyone.

Sustainability

We are dedicated to practicing sustainable tourism and minimizing our impact on the environment. We promote responsible travel by encouraging eco-friendly practices, supporting local conservation efforts, and respecting the natural and cultural heritage of Livingstone. We strive to leave a positive and lasting legacy for future generations to enjoy.

Passion

We are passionate about what we do. Our team is driven by a love for Livingstone and a desire to share its wonders with others. We approach each tour and activity with enthusiasm, energy, and a genuine passion for providing unforgettable experiences. We believe that this passion is contagious and contributes to creating memorable moments for our customers.